Terms & Conditions
Legatus · Last updated: 2026
This is an English translation provided for convenience. The legally binding version is the Polish one, available at legatus.team/pl/terms.
§ 1. General provisions
1) These terms (the Terms) govern the use of the Legatus application (the Application) and the services provided by the Provider.
2) The Application is an AI agent platform: it lets you create agents, connect external tools (e.g. Gmail, Google Calendar, Slack, Notion, GitHub) and delegate tasks performed by the agent on your behalf; it is available in the browser and on Telegram and WhatsApp. It is intended for both businesses and consumers.
3) These Terms are the terms of service referred to in Article 8 of the Polish Act on Providing Services by Electronic Means.
4) The Provider is Sebastian Tekieli, conducting business under the name Sebastian Tekieli Websiteinit (address: ul. Komuny Paryskiej 6B/11, 30-389 Krakow, Poland), registered in CEIDG, NIP 6792831204, REGON 121337220 (the Provider).
5) Contact: email hello@legatus.team and the postal address above.
6) Under Regulation (EU) 2022/2065 (Digital Services Act, DSA) the Provider designates a contact point for communication with EU authorities, the European Commission and Users in DSA matters: hello@legatus.team (languages: Polish, English).
7) Before using the Application you must read these Terms and the Privacy Policy.
§ 2. Definitions
Capitalized terms mean:
1) Pricing - information on the current price of the Service, the Subscription Period and conditions, available at the address in § 6;
2) Consumer - a natural person entering into a transaction not directly related to their business or profession;
3) Entrepreneur with consumer rights - a natural person entering into a contract directly related to their business where it is not of a professional nature for them;
4) Account - the panel in the Application enabling use of its features;
5) Non-conformity - non-conformity of the Service with the Agreement within the meaning of the Polish Consumer Rights Act;
6) Trial Period - a free 14-day period to get to know the Application;
7) Subscription Period - the period for which the Service is provided under the Pricing;
8) Subscription Fee - the fee paid in advance for the Service under the Pricing;
9) User Content - data, files and materials saved by the User in the Account;
10) Agreement - a contract for the supply of a digital service within the meaning of the Consumer Rights Act;
11) Service - the digital service of enabling use of the Application;
12) User - a customer (Entrepreneur or Consumer) using the Application;
13) Privacy Policy - the document on the processing of personal data, available at the address in § 15.
§ 3. Technical requirements and security
1) Using the Application requires: an internet connection, a device able to access the internet, and an active email account.
2) The use of viruses, bots and other malicious software, as well as unauthorized automation, is prohibited.
3) The Provider applies technical and organizational measures protecting data transmission, including SSL/TLS encryption and access controls.
4) Despite these measures, using the internet carries risk; antivirus protection is recommended.
5) The User provides only true data and is responsible for the consequences of providing false or incomplete data.
§ 4. Service agreement
1) Under the Agreement the Provider enables use of the Application within the variant chosen in the Pricing.
2) The Agreement for the Trial Period is concluded by: registering on the Application website, completing the required data, mandatorily ticking the checkbox confirming that you have read and accept the Terms and the Privacy Policy, and then confirming registration (e.g. via an activation link or login with a Google account).
3) Using the Application requires registration and creating an Account.
4) After the Trial Period the User may continue on a paid basis by choosing a variant in the Pricing - which constitutes a paid Agreement on the terms of that variant.
5) User Content entered during the Trial Period is retained when moving to a paid Agreement.
6) The User may terminate the Agreement at any time by deleting the Account or requesting its deletion at the address in § 1.
7) If the User breaches the Terms and fails to remedy it despite a request, the Provider may terminate the Agreement with a 7-day notice period; during the notice period the Provider may restrict access where necessary to prevent further breaches.
8) Deleting the Account means archiving User Content and, after the archiving period, its deletion.
9) The User has the right to download their data (e.g. in JSON/CSV format) and transfer it to another system; data is provided within 30 days of the request.
10) Withdrawal and complaint provisions for Consumers and Entrepreneurs with consumer rights are in § 7 and § 9.
§ 5. Fees and billing
1) Prices in the Pricing are in PLN and are net amounts; VAT at the applicable rate is added to the Subscription Fee.
2) Payments are made via the payment systems provided in the Application.
3) The User pays the Subscription Fee under the Pricing in force at the time of order; changes to the Pricing do not constitute changes to these Terms.
4) The payment date is the date funds are credited to the account of the Provider; afterwards the Provider sends a confirmation with an invoice.
5) The Subscription Fee may be charged automatically and recurrently in advance (monthly or annually) under the Pricing and the date the Agreement was concluded.
6) Failure to pay the Subscription Fee suspends access to the Application until the amount due is settled.
§ 6. Pricing
1) The current Pricing is available at legatus.team/pricing.
2) The Pricing may provide for free use of a certain number of Services.
3) The Provider may change the Pricing at any time; the change does not affect fees under Agreements concluded before it takes effect.
§ 7. Complaints - Consumers and Entrepreneurs with consumer rights
1) This section applies only to Consumers and Entrepreneurs with consumer rights.
2) The Service must conform to the Agreement throughout its supply; the Provider is liable for Non-conformity revealed during that period.
3) Complaints are submitted by email to hello@legatus.team and should include contact details, a description of the Non-conformity and a request to bring the Service into conformity.
4) The Provider responds to a complaint by email within 14 days of receipt.
5) If the complaint is upheld, the Provider brings the Service into conformity at its own cost, within a reasonable time and without significant inconvenience to the User.
6) In the cases set out in the Consumer Rights Act (e.g. where conformity is impossible or would require excessive costs, or the Non-conformity is significant) the User may declare a price reduction or withdraw from the Agreement.
§ 8. Complaints - Entrepreneurs
1) This section applies only to Entrepreneurs other than Entrepreneurs with consumer rights.
2) Complaints are submitted in writing or by email to hello@legatus.team no later than 30 days from the date the non-conformity is revealed, and should include the name of the User, an email and a description of the non-conformity.
3) The Provider may refuse to bring the Service into conformity where this is impossible or would require excessive costs.
4) The Provider responds by email within 21 days of receipt; in particularly complex cases the deadline may extend to 30 days.
§ 9. Right of withdrawal
1) Under Article 27 et seq. of the Consumer Rights Act, a Consumer and an Entrepreneur with consumer rights may withdraw from the Agreement without giving a reason within 14 days of its conclusion.
2) The Provider extends the right of withdrawal to Entrepreneurs as well.
3) Withdrawal is exercised by a statement that may be sent by email to hello@legatus.team; sending it before the deadline is sufficient to meet the deadline.
4) After receiving the withdrawal statement, the Provider promptly deletes the Account.
§ 10. User Content and content reporting (DSA)
1) The User is responsible for User Content and declares that they are entitled to provide it and that it does not infringe the law or the rights of third parties.
2) It is prohibited to post unlawful content, content infringing third-party rights, content inciting violence or hatred, or content promoting activities competing with the Provider.
3) Anyone may report potentially illegal content by email to hello@legatus.team; a report should include justification, the location of the content and the contact details of the reporter.
4) The Provider confirms receipt and reviews the report within 14 days; pending review it may restrict the visibility of the content. It informs the reporter and the author of the content of its decision with reasons.
5) The decision may be appealed by email to hello@legatus.team, reviewed within 14 days by an authorized team (not solely by automated means).
6) Submitting a review of the Application constitutes granting the Provider a free, non-exclusive licence to use it in promotional materials, without time or territorial limits.
§ 11. Use of artificial intelligence (AI)
1) The Application uses third-party large language models (LLMs) to carry out tasks delegated to the agent. The AI features of the Application are not a high-risk AI system within the meaning of Regulation (EU) 2024/1689 (AI Act).
2) AI-generated output may contain errors, inaccuracies or so-called hallucinations, requires human verification and does not constitute legal, medical or financial advice.
3) The User undertakes to verify AI output before using it and not to rely solely on it when making decisions.
4) Data and instructions entered into the Application may be transferred to AI model providers in order to generate output. The Provider does not use the private Content of the User to train third-party models beyond what is necessary to provide the Service.
5) To the extent permitted by law, the Provider is not liable for decisions made on the basis of AI output or for the consequences of erroneous output.
6) The Provider does not guarantee the uniqueness of AI output; similar output may be generated for other users.
§ 12. Liability and service levels
1) The Provider undertakes to provide the Services with due care.
2) Liability for lost profits is excluded towards a User that is an Entrepreneur.
3) To the extent permitted by the Civil Code and the Consumer Rights Act, the Provider is not liable for the consequences of: using the Application contrary to its purpose, providing incorrect data, and the User disclosing Account credentials to third parties.
4) The Provider is not liable for disruptions resulting from force majeure (including unavailability of key third-party provider APIs or a ban by a regulator on using particular AI models), necessary maintenance work, or causes attributable to the User or third parties.
5) Maintenance work is carried out in the least burdensome way possible, with advance notice where feasible.
6) After the Agreement ends, the Provider keeps the data accessible for 90 days and then deletes it; at the request of the User this may happen earlier. The User may request a full export of data before deletion.
7) Nothing in this section excludes or limits liability that cannot be excluded or limited towards a Consumer under mandatory law.
§ 13. Intellectual property of the Provider
1) The elements of the Application, in particular the Legatus name, logo, interface, software, source code and databases, are protected by law (including copyright, industrial property law and unfair-competition law).
2) Any use of the intellectual property of the Provider without its prior, express consent is prohibited.
§ 14. Out-of-court dispute resolution
1) This section applies only to Consumers and Entrepreneurs with consumer rights.
2) The User may use out-of-court methods of handling complaints and pursuing claims, including via district (municipal) consumer ombudsmen, Provincial Trade Inspectorates, and the Office of Competition and Consumer Protection (UOKiK).
§ 15. Personal data
Information on the processing of personal data by the Provider is set out in the Privacy Policy.
§ 16. Changes to the Service
1) This section applies only to Consumers and Entrepreneurs with consumer rights.
2) The Provider may change the Service, e.g. to adapt it to new devices or software, to add or modify features, or to comply with a legal obligation; the change involves no cost to the User.
3) If a change significantly and negatively affects access to the Service, the Provider informs of it in advance and of the right to terminate the Agreement with immediate effect within 30 days of the change.
§ 17. Changes to the Terms
1) The Provider may change the Terms, e.g. where the scope of services changes, the Application is modified technically, or a legal obligation arises.
2) The User is informed of a change by publication of the amended version and, if they have an Account, also by email.
3) Agreements concluded before a change are governed by the previous Terms.
4) A User who does not accept a change may terminate the Agreement with immediate effect within 10 days of being informed; failure to terminate is deemed acceptance.
§ 18. Final provisions
1) The current version of the Terms applies from 2026.
2) The Terms are governed by Polish law. Disputes are resolved amicably first and, failing agreement, by a common court; for disputes with Entrepreneurs the competent court is the one for the seat of the Provider. For Consumers and Entrepreneurs with consumer rights, the general rules on jurisdiction apply, and the Terms do not deprive them of the protection of mandatory provisions.
3) Matters not covered by the Terms are governed by generally applicable Polish law.